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Helpdesk/Aircraft & Maintenance/Maintenance Tracking
Aircraft & Maintenance

Maintenance Tracking

Track aircraft maintenance status, log inspection records, manage squawks, and ground aircraft that require attention.

The Maintenance section gives you visibility into the health of your fleet. Track inspection schedules, log squawks (maintenance write-ups), and manage aircraft airworthiness status from one place.

Opening Maintenance

From the company sidebar, expand Maintenance to see all aircraft. You need the maintenance:view permission to access this section.

Maintenance Overview

The maintenance overview page lists all aircraft and their current maintenance status. At a glance, you can see which aircraft are airworthy, which have open squawks, and which are grounded.

Aircraft Maintenance Detail

Click on any aircraft in the maintenance list to open its detailed maintenance record. This view shows:

Inspection history — a log of all past maintenance events and inspections recorded for this aircraft.

Upcoming inspections — scheduled maintenance due by date or flight hours (for example, 100-hour inspection, annual inspection).

Open squawks — current write-ups that need attention before or during the next maintenance visit.

Grounding status — whether the aircraft is currently cleared for flight or grounded.

Logging a Maintenance Event

Inside an aircraft's detail page, use the provided form to log a new maintenance event. Record the type of inspection or work performed, the date, and any relevant notes or findings.

Squawk Management

A squawk is a maintenance discrepancy or defect noted by a pilot or instructor. To log a squawk, open the aircraft's detail page and add a new squawk entry with a description of the issue.

Open squawks are visible to anyone with maintenance access so the maintenance team can prioritize and address them. Mark a squawk as resolved once the issue has been corrected.

Grounding an Aircraft

If an aircraft requires grounding (for example, due to a critical squawk or upcoming mandatory inspection), you can mark it as grounded from the maintenance detail page. Grounded aircraft are flagged in the maintenance overview, alerting dispatchers and schedulers to avoid booking the aircraft.

When the aircraft is returned to service after maintenance, update the status to clear the grounding flag.

Best Practices

Log squawks promptly — encourage instructors to submit maintenance write-ups immediately after any flight where a defect is observed.

Track inspection due dates in advance — enter upcoming inspection dates so the system can surface them before they become overdue.

Coordinate with your bookings calendar — when scheduling planned maintenance, ensure the aircraft is not booked during the maintenance window. You may also want to delete or cancel existing bookings for that period.

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