Knowledge Base
Upload, organise, and share documents such as SOPs, training materials, and checklists with your team.
The Knowledge Base is a permission-controlled document library for your company. Use it to store and share standard operating procedures, training syllabi, checklists, aircraft POHs, regulatory documents, and any other materials your team needs.
Opening the Knowledge Base
From the company sidebar, click Knowledge Base. You need the kb:view permission to access this section.
Folder Structure
The Knowledge Base is organised into folders. Each folder can contain documents and sub-folders, allowing you to create a hierarchy that mirrors your school's structure — for example, folders for each aircraft type, training phase, or department.
Creating a Folder
Click New folder (or the folder-plus icon) to create a new folder. Enter a name and, if applicable, select a parent folder to nest it inside. Click Create.
Uploading Documents
Navigate to the folder where you want to add a document. Click Upload document (or the upload icon). Select the file from your computer. Supported file types include PDF, Word documents, Excel spreadsheets, images, and plain text files.
Once uploaded, the document is immediately accessible to all users with kb:view permission.
Viewing a Document
Click on any document name to open it. PDFs and images open in an inline viewer. Other file types will download to your computer.
Renaming and Deleting
Right-click (or use the options menu) on any folder or document to rename or delete it. Deleting a folder also removes all documents inside it — this action cannot be undone.
Permission-Controlled Access
All users with the kb:view permission can see all folders and documents in the Knowledge Base. If you need to restrict access to sensitive documents (for example, staff-only materials), consider using separate roles and not granting kb:view to student-level roles.
Best Practices
Keep the Knowledge Base organised with a clear folder structure from the start. It becomes difficult to restructure later when many documents are uploaded.
Use descriptive file names that include the document type and date, for example Annual-Checklist-Cessna172-2026.pdf.
Review and update documents regularly — outdated SOPs or checklists can create safety risks if followed without checking currency.